Official Document · Updated January 2026

711bet Privacy Policy — How We Protect Your Data

711bet handles your personal data with the utmost care, in full compliance with the General Data Protection Law (LGPD). This document explains, in plain language, what data we collect, what it is used for, who it may be shared with, and what your rights are as the data subject.

LGPD — Law No. 13.709/2018 SSL 256-bit Effective: January 2026

Our Commitment

How 711bet Protects Your Privacy

Before the full policy text, here is a summary of what you can expect from 711bet regarding your personal data.

Full LGPD Compliance

711bet is fully compliant with Brazil's General Data Protection Law (Lei nº 13.709/2018). All data collection, storage, and processing procedures have been reviewed and adapted to ensure data subjects' rights are respected at every stage.

256-Bit SSL Encryption

All 711bet pages use 256-bit SSL encryption — the same standard adopted by Brazilian banks and financial institutions. This ensures that any data transmitted between your device and our servers is completely unreadable to third parties.

Your Data Is Never Sold

711bet does not sell, rent, transfer, or otherwise commercialize players' personal data for third-party marketing purposes. Any data sharing follows the strict criteria described in this Policy and occurs only when strictly necessary for platform operations or as required by law.

You Control Your Data

As a data subject, you have rights guaranteed by the LGPD that 711bet fully upholds: access, correction, deletion, portability, and withdrawal of consent. These rights can be exercised directly by emailing contato@711bet.cash.

Clear and Straightforward Language

711bet believes a privacy policy should be understood by any player, not just lawyers. That's why this document was written in plain language, without excessive jargon, explaining what really matters about how your data is handled.

Dedicated Privacy Channel

711bet provides a dedicated channel for privacy matters and the exercise of LGPD rights. Simply send an email to contato@711bet.cash with the subject line "LGPD Rights" and our team will respond within 72 business hours.

1. Introduction

711bet, the operator of the Sports Betting and online casino platform accessible at 711bet.cash, is committed to the privacy and protection of the personal data of all its players. This Privacy Policy transparently describes how 711bet collects, uses, stores, protects, and may share personal information belonging to users registered on the platform.

This Policy applies to all services offered by 711bet, including Sports Betting, Live Casino, crash games, jackpot, promotions, tips, and any other feature accessible through the 711bet.cash website or via communications sent by the platform.

By creating an account on 711bet, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your data as described herein. If you disagree with any part of it, we recommend that you do not use the platform's services and reach out to us at contato@711bet.cash for clarification before registering.

Legal basis:

This Policy is grounded in the General Personal Data Protection Law (LGPD, Law No. 13.709/2018), the Consumer Protection Code (Law No. 8.078/1990), and the Internet Civil Framework (Law No. 12.965/2014). In the event of any interpretive conflict, applicable Brazilian law prevails.

2. Who Controls Your Data

The controller of the personal data processed under this Policy is the operating company of the 711bet platform, responsible for all decisions regarding the collection, use, and storage of player information. For any questions related to personal data, you can reach the controller through the channels below:

  • General email: contato@711bet.cash
  • Subject line for privacy matters: "LGPD Rights" in the email subject line
  • Live chat: available 24 hours in the 711bet account dashboard

711bet has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and handling data subject requests. The DPO can be reached at the same email address above with the subject line "DPO — Data Protection".

3. What Data 711bet Collects

711bet collects only the information necessary to provide its services properly and to meet legal obligations. The data collected falls into the following categories:

3.1 Registration data: Information provided directly by the player at account creation, including full name, CPF, date of birth, full address (street, number, complement, ZIP code, city, and state), email address, and mobile number.

3.2 Identity verification data (KYC): Identity documents (national ID, driver's license, or passport), proof of address, and in specific cases, a selfie with your document for identity confirmation. These details are required for regulatory compliance and fraud prevention.

3.3 Financial data: Information related to deposits and withdrawals, including transaction history, payment method used (Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, TED), and Pix keys registered for withdrawals. 711bet does not store full credit or debit card details — this information is processed directly by PCI-DSS certified payment gateways.

3.4 Platform usage data: Sports betting history, live casino games, crash games, and slots accessed; bonuses activated; gaming sessions; access times and gameplay preferences. This data is used to personalize the experience and ensure compliance with responsible gambling rules.

3.5 Technical data: IP address, browser type and version, operating system, device used (mobile, tablet, or desktop), approximate geolocation data (city/state), and session cookies. This data is collected automatically when you access the platform.

3.6 Communications: Messages exchanged with 711bet support via live chat or email are recorded for quality assurance, dispute resolution, and regulatory compliance purposes.

Data Category Examples Required
Sign Up Name, CPF, email, date of birth Yes
KYC Verification National ID/Driver's License, proof of address For withdrawals
Financial Pix history, TED, deposit method Yes
Platform usage Bets, gaming sessions, bonuses Automatic
Technical IP, device, browser, cookies Automatic

4. How 711bet Uses Your Data

The personal data collected by 711bet is used exclusively for the purposes described below. No information is processed in a manner incompatible with the purpose for which it was collected:

  • Account creation and management: Registration, authentication, password recovery, and maintenance of the player profile on the platform.
  • Financial transaction processing: Deposits via Pix, boleto bancário, card, PicPay, Mercado Pago, and TED; withdrawals via Pix to the registered key; full financial history available on the dashboard.
  • Provision of betting and casino services: Placing sports bets, accessing the Live Casino, crash games, jackpot, and all other 711bet products.
  • Fraud prevention and security: Identification and blocking of multiple accounts, bonus abuse detection, anti-money laundering (pursuant to Law No. 9.613/1998), and protection of game integrity.
  • Compliance with legal obligations: Compliance with regulatory requirements, including potential obligations from the Central Bank of Brazil, COAF, and other competent authorities.
  • Responsible gambling: Monitoring of gameplay patterns to identify potentially risky behavior and offer proactive support. Enforcement of player-defined limits and self-exclusions.
  • Communication and support: Sending account notifications, betting updates, withdrawal alerts, promotions, and relevant platform news. Support available via live chat and email.
  • Service improvement: Usage data analysis to improve the player experience, fix technical issues, and develop new features on 711bet.
Marketing:

711bet may send communications about promotions and platform news to players who have expressly consented to receive them at the time of registration or through their account settings. You can opt out at any time via your account dashboard or by contacting support.

6. Data Sharing with Third Parties

711bet does not share, sell, rent, or transfer players' personal data for third-party commercial purposes. Sharing only occurs in the situations described below, always limited to what is strictly necessary for the stated purpose:

6.1 Essential service providers: 711bet may share data with companies that provide essential services to the platform's operation, including payment processors (responsible for handling Pix, boleto, card, PicPay, and Mercado Pago), identity verification (KYC) technology providers, and live casino game suppliers (such as Evolution Gaming, Pragmatic Play, and Spribe). All such partners are bound by confidentiality agreements and are required to process data solely for the contracted purpose.

6.2 Legal or judicial obligation: 711bet may disclose personal data when required by court order or upon request from law enforcement authorities, the Public Prosecutor's Office, the Federal Revenue Service, the Central Bank of Brazil, COAF, or any other competent authority, within the limits of applicable Brazilian law.

6.3 Fraud and money laundering prevention: In cases of suspected fraud, unlawful use of the platform, or activities that may constitute money laundering, 711bet may share data with regulatory and law enforcement authorities in accordance with the obligations of Law No. 9.613/1998.

International transfer:

Some technology providers used by 711bet may process data on servers outside Brazil. In such cases, international data transfers comply with LGPD requirements and are carried out only to countries offering an adequate level of data protection or under specific contractual safeguards.

7. How Long Your Data Is Stored

711bet retains players' personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with the minimum retention periods required by Brazilian law:

  • Account and registration data: Retained for the entire period the account remains active. After account closure, data is kept for up to 5 years for regulatory compliance, fraud prevention, and potential legal proceedings.
  • Financial transaction history: Retained for a minimum of 5 years, as required by the Central Bank of Brazil for records of financial transactions via Pix and other methods.
  • Betting and game session data: Stored for up to 5 years after completion for audit purposes, dispute resolution, and compliance with any regulatory requirements applicable to the betting industry in Brazil.
  • KYC documents: Retained for up to 5 years after last use for identity verification or account closure, in accordance with anti-money laundering obligations.
  • Support communication records: Retained for up to 2 years for quality assurance and dispute resolution purposes.
  • Non-essential cookies: Retained for the specific duration of each cookie, as detailed in the Cookies section of this Policy.

Once the above retention periods expire, data is securely deleted or anonymized, unless a legal obligation requires it to be kept for a longer period.

8. Data Security and Protection

711bet applies robust technical and organizational measures to protect players' personal data against unauthorized access, accidental loss, alteration, improper disclosure, or destruction. The main security measures in place include:

  • SSL 256-bit encryption: Applied across all pages and connections on the platform, ensuring that data in transit is unreadable to external interception.
  • Encrypted storage: Sensitive data, including passwords (stored in hashed format only) and KYC documents, is encrypted at rest on 711bet's servers.
  • Access control: Only staff members with a direct operational need have access to personal data, and all access is logged and audited on a regular basis.
  • Continuous monitoring: Anomaly detection systems and unauthorized access monitoring operate 24 hours a day on 711bet's servers.
  • Regular security testing: The platform regularly conducts penetration testing and security audits through independent specialized firms.
  • Enhanced authentication: 711bet offers two-factor authentication (2FA) for players who want an extra layer of protection when accessing their accounts.

In the event of a security incident that may affect players' personal data, 711bet will follow the procedures set out under the LGPD, notifying the National Data Protection Authority (ANPD) and the affected data holders within the legal deadlines, with clear information about what occurred and the measures taken.

Security tip:

Never share your 711bet password or verification code with anyone, including support staff. The 711bet team will never ask for your password through any support channel. If you receive a suspicious communication, contact us directly via live chat or at contato@711bet.cash.

9. Cookies and Tracking Technologies

711bet uses cookies — small text files stored on your device — to ensure the platform functions properly, improve the user experience, and, with your consent, deliver personalized content.

The cookies used by 711bet fall into the following categories:

  • Essential cookies: Required for the platform's basic operation — maintaining login sessions, security, and transaction processing. Cannot be disabled without compromising use of the services.
  • Performance cookies: Collect anonymous information about how players use the platform (most visited pages, session duration, technical errors). Used to improve 711bet's performance. Can be disabled in your browser settings.
  • Functionality cookies: They store player preferences such as language, region, and interface settings. They improve personalization without tracking behavior for marketing purposes.
  • Marketing cookies: Used only with explicit consent to personalize communications and any relevant promotional announcements from 711bet. You may withdraw this consent at any time in the platform's cookie settings.

To manage or delete 711bet cookies, use your browser's privacy settings (Chrome, Firefox, Safari, etc.) or the cookie settings available in your account dashboard. Disabling essential cookies may affect the proper functioning of key platform features, including login and bet processing.

10. Minors

711bet's services are intended exclusively for users aged 18 and over. The platform does not knowingly collect, process, or store personal data from minors. Registration requires an explicit declaration of legal age and may include identity verification for confirmation.

If 711bet determines that data from a minor was collected unintentionally, that information will be deleted immediately and the corresponding account will be closed. Parents or guardians who suspect that a minor has created an account at 711bet should contact us immediately at contato@711bet.cash for urgent matters.

Prohibited for minors:

Access to and use of the 711bet platform by anyone under 18 is strictly prohibited. Registering with false information about your age constitutes a violation of the Terms and Conditions and may result in immediate account closure with balance retention pending review.

11. Your Rights as a Data Subject

The LGPD grants you, as the holder of personal data processed by 711bet, a set of rights that may be exercised at any time. 711bet is committed to responding to all requests within the legal deadline of 15 business days, except where the law permits a different timeframe.

LGPD — Art. 18

Your 8 Rights Guaranteed by the LGPD

All of the rights below may be exercised by emailing contato@711bet.cash with the subject line "Direitos LGPD". 711bet responds within 15 business days.

Right of Access

You may request confirmation of whether 711bet processes your personal data and, if so, obtain a copy of the information held about you on the platform.

Right to Rectification

If any of your personal data held by 711bet is incorrect, incomplete, or out of date, you may request that it be corrected or updated.

Right to Erasure

You may request deletion of your personal data that is processed on the basis of consent. Data retained under a legal obligation cannot be deleted during the mandatory retention period.

Right to Data Portability

You may request your data in a structured, interoperable format for transfer to another service provider, where technically feasible and within the limits of ANPD regulations.

Consent Withdrawal

Where processing is based on consent (such as marketing cookies), you may withdraw it at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Right to Information

You may request information about which entities 711bet has shared your data with, the legal basis used for each processing purpose, and how long your data is retained.

Right to Restriction

If your personal data is being processed unnecessarily, excessively, or in violation of the LGPD, you may request that 711bet restrict or limit its use of your data while the matter is under review.

Right to Lodge a Complaint

You have the right to file a complaint with the National Data Protection Authority (ANPD) if you believe your rights as a data holder are not being upheld by 711bet.

To exercise any of the rights listed above, send an email to contato@711bet.cash with the subject line "Direitos LGPD" and a description of the request. 711bet responds within 15 business days.

12. Changes to This Privacy Policy

711bet may periodically revise this Privacy Policy to reflect changes in the services offered, applicable Brazilian legislation, or data processing practices. Any material change will be communicated to players with an active account by email at least 7 days before taking effect.

Changes required by legislative amendments or ANPD determinations may take effect immediately, with players notified as soon as possible after implementation.

The "last updated" date at the top of this Policy indicates when the current version was published. Continued use of the 711bet platform after any changes take effect constitutes acceptance of the revised Policy. If you do not agree with the changes, you must close your account before the effective date and request deletion of your data.

Previous versions of this Policy are archived and may be requested by emailing contato@711bet.cash with the subject line "Previous Version — Privacy Policy".

13. Contact & Privacy Channel

For any questions related to this Privacy Policy, the processing of your personal data, or the exercise of your rights as a data subject, 711bet provides the following support channels:

  • General email: contato@711bet.cash — for general privacy and data inquiries.
  • LGPD Email: contato@711bet.cash with the subject line "Direitos LGPD" — for the formal exercise of data subject rights under Law No. 13.709/2018.
  • Live chat: Available 24 hours in the 711bet account dashboard — for urgent security matters or quick privacy questions.

711bet is committed to responding to all privacy-related requests within the legal deadline of 15 business days from the receipt of the complete request. Urgent security matters, such as suspected unauthorized account access, are treated as a priority and receive a response in under 24 hours via live chat.

For more complex matters requiring in-depth legal or technical review, 711bet may request additional information to verify the holder's identity before fulfilling the request, as a security measure to protect data against unauthorized access.

National Data Protection Authority (ANPD):

If you believe your rights as a personal data subject have not been adequately addressed by 711bet, you have the right to file a complaint with the National Data Protection Authority (ANPD), the body responsible for overseeing LGPD compliance in Brazil.

Frequently Asked Questions

Privacy Questions at 711bet

No. 711bet does not sell, rent, transfer, or otherwise commercialize players' personal data to third parties for marketing or any other commercial purpose. Data sharing occurs only with service providers essential to the platform's operation (such as payment gateways and casino game providers) and, when required, by legal or judicial order. In all sharing scenarios, partners are bound by confidentiality agreements and prohibited from using the data for any purpose beyond what was contracted.

To request the deletion of your personal data, send an email to contato@711bet.cash with the subject line "LGPD Rights — Data Deletion", including your full name, CPF, and the email address linked to your account. 711bet will process the request within 15 business days. Please note that data required by legal obligation — such as financial records of Pix transactions and KYC history — must be retained for the minimum period required by law (generally 5 years), even after account closure. In such cases, 711bet will inform you which data cannot be immediately deleted and the applicable retention period.

Identity verification (KYC — Know Your Customer) is a regulatory requirement for betting and gaming platforms that process financial transactions. It serves three main purposes: confirming that the account holder is who they claim to be (preventing fraud and unauthorized use), ensuring that only users aged 18 and over access the platform, and fulfilling anti-money laundering obligations under Law No. 9.613/1998. Documents submitted for KYC are stored with encryption and accessed only by authorized staff with a direct need in the verification process.

Pix transactions on 711bet are processed in compliance with Central Bank of Brazil regulations. The Pix key used for withdrawals is linked to the account holder's CPF to ensure that funds are sent exclusively to the player's own account. 711bet does not store complete banking details — only the Pix key registered for withdrawals. All communications between your device and 711bet's servers are encrypted with 256-bit SSL, the same security standard used by Brazil's leading banks, including Nubank, Itaú, Bradesco, and Banco do Brasil.

Yes, partially. Essential cookies cannot be disabled because they are required for the platform's basic operation — without them, login, bet processing, and financial transactions will not work correctly. All other cookies (performance, functionality, and marketing) can be managed through your browser's privacy settings (Chrome, Firefox, Safari, etc.) or the cookie settings in your 711bet account dashboard. Disabling performance cookies may slow down 711bet's ability to identify and fix technical issues that affect your experience.

After account closure, 711bet retains personal data for the minimum periods required by Brazilian law: financial records and KYC documents for up to 5 years (legal obligation), betting records and usage history for up to 5 years (regulatory compliance), and support communication records for up to 2 years. Once these periods expire, data is securely deleted or anonymized. If you wish to request early deletion of data not subject to a legal retention obligation, you may do so by emailing contato@711bet.cash with the subject line "LGPD Rights — Data Deletion".
Your Data, Your Privacy — Protected by the LGPD

711bet processes all players' personal and financial data in compliance with the LGPD (Law No. 13.709/2018). 256-bit SSL encryption, no sale of data to third parties, and a dedicated channel for exercising your rights. Questions? Send an email to contato@711bet.cash with the subject line "LGPD Rights". See also our Terms and Conditions.

Play Responsibly

Betting and casino games should always be a form of entertainment. 711bet provides self-exclusion tools, deposit limits, and session limits directly in the account dashboard. If you need support, visit Responsible Gambling or call CVV: 188. Prohibited for users under 18.

Your Data, Safe at 711bet

Bet Safely and Privately on 711bet — Licensed and LGPD Compliant

Sign up in under 2 minutes, deposit via Pix, claim a 100% welcome bonus, and enjoy the full protection your data deserves. 711bet is built for the Brazilian player.

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